Q: IS IT POSSIBLE FOR THE DENTAL BILLER TO MANAGE MULTIPLE DENTAL SPECIALTIES WITHIN ONE PRACTICE?

A: Indeed, we possess extensive expertise and experience in various specialized fields within dentistry. These areas encompass general procedures, orthodontics, periodontics, oral surgery, endodontics, and numerous other specialties.

Additionally, we have received comprehensive training and gained significant proficiency in handling dental claims for medical insurance. For instance, if you encounter patients who opt not to undergo an oral surgery procedure at your practice due to the inability to process medical insurance claims, our EZ Dental Billing service ensures that your patients need not seek alternatives elsewhere.

 

Q: WHAT IS THE TIME FRAME FOR RECEIVING INSURANCE REIMBURSEMENT?

A: Typically, it takes around 14 to 21 days on average to receive electronic reimbursement.


Q: WHO WILL BE RESPONSIBLE FOR MANAGING MY ACTUAL PAYMENTS (CHECKS AND CASH) AND HANDLING THE DEPOSIT?

A: Your office staff will remain responsible for opening all mail, gathering payments, and making deposits, while THE DENTAL BILLER will not be involved in any financial transactions..

 
Q: IS THE DENTAL BILLER AUTHORIZED TO PURSUE PAYMENT FOR OVERDUE ACCOUNTS?

A: We have the capability and commitment to collect overdue accounts on your behalf. Nevertheless, it is essential to note that while THE DENTAL BILLER handles the collection of payments through different methods, we do not function as a collection agency.

 
Q: IS IT ECONOMICALLY ADVANTAGEOUS TO PROCESS ELECTRONIC CLAIMS INTERNALLY INSTEAD OF UTILIZING THE DENTAL BILLER OR AN EXTERNAL BILLING SERVICE?

A: No, By engaging THE DENTAL BILLER, you can significantly decrease or even eliminate the overhead expenses of your operation, including salaries, benefits, office space, hardware, and other related costs. Our billing services are designed with meticulous attention to detail and incorporate various trade secrets that can lead to operational savings and improved payment consistency. Similar to how dental professionals specialize in specific fields of practice, THE DENTAL BILLER exclusively concentrates on billing practices, without being diverted by patient care, as in-house billing staff might be at times. 

 

Q: WHAT ARE THE CHARGES FOR THE DENTAL BILLER’S SERVICES?

A: Our pricing is determined by a percentage of your practice’s insurance receivables. Our fees are competitive, and we provide discounts for larger contract commitments. We invite you to consider this crucial question: “How much can THE DENTAL BILLER save and boost my practice’s revenue?” Our team is here to assist you in finding the answer to this significant query.

 
Q:ARE THERE ANY ANNUAL RENEWAL FEES, LICENSING FEES, OR ANY OTHER UNDISCLOSED CHARGES ASSOCIATED WITH THE DENTAL BILLER’S SERVICES?

A: Right from the start of our partnership, THE DENTAL BILLER provides complete transparency regarding all applicable fees, and these charges are explicitly outlined in your contract. Furthermore, it is essential to note that we do not impose any annual renewal fees, giving you confidence in our straightforward billing practices.

 
Q: DOES THE DENTAL BILLER PROVIDE ANY ASSURANCE OR GUARANTEE REGARDING ITS SERVICES?

A: Absolutely, we stand behind our services with a guarantee. We are highly confident that you will be satisfied with our work to the extent that we only receive payment once you have successfully collected the receivables owed to your practice.